Frequently Asked Questions

Yes, absolutely! We use 100% safe and organic methods to deliver growth. Our services comply with platform guidelines and we never ask for your password. All we need is your public profile URL or post link.

Most orders begin processing within 1-6 hours after payment confirmation. Delivery typically completes within 24-72 hours depending on the package size and delivery speed you choose. You can track your order status in real-time from your dashboard.

Yes, you can cancel pending orders before they start processing. Once an order is in "Processing" status, it cannot be cancelled as delivery has already begun. Cancelled orders are automatically refunded to your credit balance.

If there are any issues with your order, our support team will contact you immediately. We offer a full refund or replacement for any incomplete orders. Your satisfaction is our priority.

Yes, we offer refunds for orders that cannot be completed or if there are quality issues. Refunds are typically processed as credits to your account balance, which you can use for future orders or request a withdrawal.

Account credits are a balance stored in your account that can be used to pay for orders. You can add credits by purchasing them with a credit card, or receive them through refunds and promotions.

Yes! We offer volume discounts for bulk orders and loyalty discounts for repeat customers. Contact our support team to learn about current promotions and custom pricing for large orders.

You can contact us through our support ticket system (available in your dashboard), the contact form on our website, or by replying to any email we send you. Our support team typically responds within 24-48 hours during business hours.

Our support team is available Monday-Friday, 9 AM - 6 PM EST. While we monitor tickets outside business hours, response times may be longer on weekends and holidays.

No. We use 100% safe methods that comply with all platform terms of service. We never ask for your password and all engagement comes from real, active users. Your account security is our top priority.

Yes! Many of our packages offer customization options including delivery speed, gender targeting, and service quantity adjustments. You can customize these options during checkout.

Currently we support Instagram, TikTok, YouTube, and several other major social media platforms. If you need services for a specific platform not listed, contact our support team - we may be able to create a custom package for you.